Mediation Service | Dispute Resolution

Mediation is a specific type of Alternative Dispute Resolution (ADR) where a neutral third party facilitates communication and negotiation to help parties reach a voluntary agreement, while ADR encompasses various processes, to resolve disputes outside of court. Mediation is a process in which two or more people involved in a dispute meet either at our office in-person or online via Zoom.  Mediators do not make judgments, express opinions or give legal advice.  Instead, they facilitate communication so the parties can find a solution of their own. A wide variety of cases can be successfully resolved through mediation such as neighborhood issues, family law disputes such as pre- and post-divorce matters, real estate, landlord/tenant, consumer/merchant, employer/employee, business and small claims.

The goal of Mediation of ADR is to reduce the cost and time of litigation, and keep it out of the judicial court system.

TACC mediators often provide parties the opportunity for pre-mediation calls in order to discuss:

• How to craft a mediation process tailored to their dispute
• When the mediation should take place and who should attend
• How to exchange information and whether opening statements would be useful
• Issues the mediator should be aware of that are not included in the written statements

Using their extraordinary interpersonal skills, JAMS mediators listen closely to all perspectives, quickly evaluate party dynamics and establish rapport, leaving ample time for them to focus on:

• What issues are in dispute and what might motivate each party to settle
• Making candid observations when appropriate and assisting both sides in assessing risk, overcoming impasse
• Pursuing creative, collaborative solutions that are consistent with the facts of the case and geared toward preserving mutual interests and ongoing relationships
• Create a process that fosters trust, ensures all parties have the opportunity to be heard, and considers all reasonable prospects for settlement
• Guiding parties toward resolution

To inquire about our Mediation Services please contact The Agape Counseling Center 

at (830) 832-1509.